WHY DO WE COLLECT PERSONAL INFORMATION?
As a job seeker using Cartel's services, you are asked to provide certain pieces of information in order for us to provide you with the best possible service. In addition to your contact details, you resume, and a description of the type of work you are looking for, your file may include the following:
- Our Interview notes.
- Information obtained through reference and background checks.
- Educational records.
- Reference letters.
- Skill testing results.
For temporary staffing arrangements, we also require the following:
- Information required to provide payroll services including tax deduction allowances.
We use your information to:
- Understand your qualifications, needs and preferences.
- Find the best job opportunities for you that will give you the job satisfaction you are looking for.
- Fulfill our clients' requests for information about job candidates.
- Provide you with appropriate training or career transition services.
- Assess and develop our business and operations to better service job seekers and our clients.
- Provide payroll and other HR functions to you, for temporary staffing arrangements.
Cartel Inc. never collects more personal information than is needed to fulfill these purposes, unless requested by the client and consented to by the job seeker.
WHEN DO WE DISCLOSE PERSONAL INFORMATION AND TO WHOM?
Your personal information is never traded, sold or leased by us to any external companies. Your information is only disclosed for Cartel Inc. for legitimate business purposes or as required to meet legal and regulatory requirements, for example to comply with a court order.
In the normal course of business, we disclose your personal information to our clients when we feel there is a potential for a job placement. As a job seeker, you are relying on us to share such information. We only provide your information to employers if there is a job opening that is well-suited for you, and we only provide information required and requested to make an informed decision regarding a job candidate.
We may share information with organizations that perform background checks including criminal, educational and credit checks as required by the client, and only with your consent.
HAVE YOU CONSENTED?
Having read this policy and by using our services and providing us with your personal information, we imply your consent to the collection, use and disclosure of your personal information as specified herein.
Wherever possible and when necessary, we obtain your express consent for particular uses and disclosures. For example, we obtain your express, written consent before releasing your information to a third party who provides background checks on potential employees.
We imply your consent if we feel we are using your personal information for purposes that are obvious to you. For example, if you list the names and phone numbers of your previous employers on your resume for reference checking purposes, we will not seek your express consent before checking these references.
HOW LONG IS YOUR INFORMATION RETAINED?
We retain your information as long as you are using our placement services, or longer if required by law. For temporary workers, that means we retain all your information as long as you remain on our payroll, and for seven years thereafter. For permanent placements, we retain your information for one year after you accept a permanent employment position.
HOW DO WE KEEP YOUR PERSONAL INFORMATION SECURE?
We have staff procedures and policies in place to ensure that your personal information in both paper and electronic format, are secure. For example, we require the following:
-Filing cabinets remain locked at all times.
-Access to electronic and paper files is limited on a need-to-know basis depending on job function.
-Password selection criteria and expiry make unauthorized access more difficult.
-Staff training on the importance of privacy and security is undertaken regularly.
Through our website, you can ask questions about our services, and provide information about yourself, such as your resume. If you provide personal information to us via unencrypted e-mail you should be aware of the inherent risks of interception over which we have no control.
HOW CAN YOU ACCESS YOUR PERSONAL INFORMATION AND CHECK ITS ACCURACY?
Cartel Inc. relies on the information provided by you, as well as third parties such as those providing references, educational institutions or those conducting background checks. You may at any time make a written request for access to your personal information.
Cartel Inc. strives to maintain accurate records of your personal information, however, this cannot be achieved without your help. In this ongoing effort, we ask you to provide us with your most up to date information. Write to the address below and let us know of any personal information you have given us in the past that is incomplete, inaccurate, or no longer relevant. It will be our pleasure to make appropriate modifications.
CONTACT US WITH ANY QUESTIONS OR CONCERNS
Cartel Inc. take full responsibility for the management and confidentiality of the personal information it collects. If you have any concerns about his policy, or feel that Cartel Inc. is not abiding by it, please write to:
Mr. Sandy Meyers
One, First Canadian Place,
100 King Street West, Suite 2550
Toronto, Ontario M5X 1A4